Privacy policy

Last Updated: September 30, 2025

This Privacy Policy explains how Monster Products Inc. (“Monster,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information globally, including compliance with the General Data Protection Regulation (GDPR/UK GDPR), South Africa’s Protection of Personal Information Act (POPIA), and applicable U.S. state privacy laws.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details: name, email, phone, mailing address.
  • Device/usage data: IP address, browser type, operating system, cookie identifiers, pages viewed, interactions.
  • Communications: content you provide when contacting us.
  • Transactional data (future use): order, payment, and shipping data. (Our site is currently non-transactional and does not request this information.)

We do not knowingly collect information about children under the age of majority in your jurisdiction.

2. How We Collect Information

  • Directly from you (e.g., when you contact us).
  • Automatically (cookies, logs, analytics).
  • From service providers (e.g., Shopify, hosting, analytics).

3. How We Use Information

We use personal information to:

  • Operate, maintain, and improve the Services.
  • Respond to inquiries and provide support.
  • Detect, prevent, and address security or fraudulent activity.
  • Comply with legal obligations.
  • With consent (where required), send marketing communications.

4. Legal Bases (EEA/UK)

For individuals in the EEA and UK, we process personal data based on:

  • Consent
  • Contract
  • Legal obligations
  • Legitimate interests (e.g., security, improvement), balancing your rights and freedoms.

5. Disclosures of Personal Information

We may share personal information with:

  • Shopify (hosting/platform, analytics, personalization).
  • Service providers (IT, analytics, support).
  • Business partners with your consent.
  • Authorities or parties as required by law or for legal processes.
  • Successor entities in a merger, acquisition, or similar transaction.

We do not “sell” personal information as defined under U.S. state privacy laws, nor do we knowingly sell or share personal information of individuals under 16.

6. Licensed Products & Third-Party Retailers

Monster licenses its brand to independent partners who may collect or process your personal information when you purchase their products, visit their sites, or interact with them. This Privacy Policy applies only to personal information collected via Services operated by Monster. It does not apply to licensees, retailers, or other third parties. Please review their privacy policies to understand their practices.

7. Relationship with Shopify (Hosting)

Our Services are hosted by Shopify, which may collect and process certain personal information about your device and use of the Services to provide and improve the platform. Information you submit through the Services may be transmitted to and processed by Shopify and its subprocessors in countries outside your residence.

For details on Shopify’s processing and your rights in relation to Shopify’s activities, see Shopify’s Privacy Policy.

8. Cookies & Tracking; Global Privacy Control

We and our partners use cookies and similar technologies. Where required, we obtain your consent before setting non-essential cookies. If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out for that browser/device.

For more detail, see our Cookie Policy.

9. International Transfers

Your personal information may be transferred to countries outside your residence, including the U.S.

  • EEA/UK: We rely on Standard Contractual Clauses and the UK Addendum, or adequacy decisions where applicable.
  • South Africa (POPIA): Cross-border transfers are performed in accordance with lawful conditions for processing and adequate protections.

10. Security & Retention

We use administrative, technical, and organizational safeguards to help protect personal information. However, no method of transmission or storage is completely secure.

In the event of a data breach that may compromise your personal information, we will notify you and applicable supervisory authorities as required by law.

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

11. Your Rights

Depending on your location, you may have some or all of the following rights:

  • Access/Know – request details of personal information we hold about you.
  • Delete – request deletion of your personal information.
  • Correct – request correction of inaccurate or outdated information.
  • Portability – request a copy of your information in a portable format.
  • Restrict/Object – object to or restrict certain processing activities.
  • Withdraw Consent – withdraw consent at any time where processing is based on consent.
  • Opt-Out of Targeted Advertising/Profiling – opt-out of processing for targeted advertising or profiling.

Residents of California, Colorado, Connecticut, Virginia, and Utah may have additional rights under state law.

  • EEA/UK: You may also object to processing and withdraw consent where applicable.
  • South Africa (POPIA): You may access, correct, delete, and object to processing as provided by law.

We may request information to verify your identity before fulfilling your request. You may authorize an agent to act on your behalf, subject to verification. We will not discriminate against you for exercising your rights.

Complaints: You may contact us first. You also have the right to lodge a complaint with your local supervisory authority (EEA/UK) or the Information Regulator (South Africa).

 

12. Third-Party Sites

The Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies before providing personal information.

13. Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided information, contact us to request deletion.

14. Changes to This Policy

We may update this Policy from time to time to reflect operational, legal, or regulatory changes. We will post updates here and change the “Last Updated” date. Material changes will be notified as required by law.

15. Contact; Data Controller

Monster Products Inc. is the data controller for personal information collected through the Services.

Email: monsterprivacynotice@monsterproducts.com

Address: 280 Old County Rd, Suite 435, Brisbane, CA 94005, USA